Returns & Exchanges

At Justfloow, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and tagged fashion items. If your new look isn't perfect, we've made the exchange and refund process simple and transparent.

Return Process

• 1.
  Initiate Your Return

  Log into our returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the items in their original packaging, ensuring all tags are attached and the garments are in their original, unworn condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.